The Exalted Pet
~Pet Portraits that Satisfy the Soul....
FAQ's:
Do you offer gift certificates? Why,
yes I do! I'm so honored that you would consider bestowing your loved
one and Owner of Exalted Pet with something so special! Good for you,
you Mensch. Good. For. You. Email me your request, including your
contact info, your recipient's contact info, denomination and message.
Gift certificates are available in any denomination and are available
in hard copy, therefore sent via snailmail. If I ever figure it out
online, you'll be the first to know! At least this way, it looks all
pretty and gift wrapped and makes you look like a supah-star. A hip,
tasteful, tragically sophisticated "supah-stah", I might add.
Wow! I got one of your amazing gift certificates!
How do I redeem this little wonder ASAP? Well, congratulations! I see
you're as excited as I am! When you're ready to get started, contact me
and let me know that you have received your gift certificate. We'll
begin the process in the same manner listed above until your purchase
agreement is finalized and the certificate may be applied to your total.
What kind of proofs would you be able to provide me with?
Depending on what you're looking for, I will furnish you with a
detailed explanation and preliminary sketch of what we're looking at.
More will be submitted to you, if we're playing with style options or
budget options. Think of it like a mock-up of the final piece (or
pieces). We'll pull and tug at that thing as long as you wish until you
give me a full paws up.
Are the portraits stretched? Yes.
They will be ready to hang as is, or ready for local framer, depending
on your preference! All canvases consist of high-quality 10 oz. canvas,
gallery wrapped (meaning it's finished on all sides) on 1 1/2" solid
pine stretcher bars. Large sizes will boast additional stability support.
Do you paint in other mediums than acrylic? Yeah,
I'm kind of awesome that way. I will warn you, watercolors are NOT my
forte, but somehow Lilly and Louie (see "Gallery") turned out in
amazing fashion.
It was meant to be. I actually adore oil color,
but I cannot commit to the lead times that would result in substantial
delays while it cures, even with advanced drying techniques of the
modern stone age. If you're truly pining for something specific and
these minor adjustments in terms don't get your feathers in a ruffle,
don't hold back and tell me what you want! Don't be shy! I am here for
you. Anything is possible!
Would you consider painting other "Exalted" things? Say, "Exalted" (Human) Children? Hey, family is family, how could I say no to that! Send it all over as usual and I would be honored to exalt your entire brood.
When is payment due?
A 50% deposit will be due upon receipt of order confirmation and
invoice. Your masterpiece will begin upon receipt of your payment via
PayPal. The remainder is due prior to delivery.
PayPal? What the heck is that? What's wrong with a good old-fashioned checkbook! Pfft!
Nothing at all, my fine friend, nothing at all! Feel free to mail in a
check or money order upon completion of your purchase order (I just
have to wait for it to clear, but I will give you a minute-by-minute,
play-by-play synopsis until it does). Upon confirmation, we'll do a
small dance to the art-gods to celebrate your pet and get started right
away!
Is full payment due prior to delivery?
Well, yes. As much as I wish I could, I don't work for free, folks.
While I'd love to dance and sing and toss my hard-earned dollars around
in the support of non-profits, girlfriend has to run a profitable gig
here in order to be able to do that, capiche? And did you ever wonder
why they call us lunatics "starving artists"? These materials don't
come cheap, my friend! Oh, no, only the finest for YOU! No, really, I
won't disappoint you. That's one thing I can be serious about.
Do you offer framing services?
Unfortunately, I must say no to this one. I did consider it for a
while, but for me, finalizing a work of art is a very personal process
with limitless options and budget considerations. I will leave that
special touch for you and your professional framer.
Can I mail in my photos? You can do whatever you want, Love, just email me and I'll send you an appropriate mailing address.
Aaargh! I'm so anxious! Can I get a "sneak preview" during execution?
Actually, unless you or your loved one want to be fully surprised upon
unveiling, I would love to show you a sneak preview just prior to
completion. That way, if there's something a little off to you ("Um,
Fluffy's eyes are green...") or you would like to see a last minute
revision ("Hey, can we add a chinese proverb or a small halo over
Fluffy's head?"), we can discuss that prior to packaging. Keep it
within reason, though, folks. Remember what we so carefully agreed to,
in detail, PRIOR to execution? Yeah, we're kinda going with that!
Please, people! I'm crazy enough as it is!
Is it done yet? Is it done yet? Is it done yet? How 'bout now?
Depending on the scope and scale of your masterpiece, a normal lead
time will run around 14 days, for the sizes listed above, schedule
permitting. Now, perhaps you've asked for a billboard-sized canvas to
display in your backyard that is visible from the freeway, complete
with spotlighting and a running track of the theme from "Rocky"? Yeah,
might be a smidge longer. We'll talk.
How will you ship my precious cargo?
I will ship via UPS to you with delivery and signature confirmation,
insurance included....UNLESS, you have a preferred method of shipping.
As long as we can insure and package to our collectively immeasurably
high standards, I cater to you. There will be no shortage of packing
standards, trust me. This painting is my baby too, you know, so rest
assured it will be everything shy of bullet-proof. Local orders may be
available for pick-up or hand delivery.
Will you consider shipping internationally?
"Ja!" "Si!" "Oui!" (yeah, that' s all I know for now). I will have to
furnish you with a separate quote on shipping costs, but we can discuss
various carriers and delivery methods during our consulting phase.
Um, Nat....the dog literally ATE my painting....
Problems, issues, concerns? Let's work those out together, shall we? I
take pride in my work and really honor my subjects, as well as their
owners (that means you). Let's respect and retain an open forum of
communication and understanding. Let's grab a cup of coffee, sit down,
and tawk. I'm confident we'll find a way to hug it out.
Um, Nat....Fluffy LOVES her painting! OMG, how can we thank you enough! Submit
a testimonial! I definitely need to be certain that you're super
satisfied with your new work of art and I'd love nothing more than to
add a post to my site heralding you and YOUR Exalted Pets!
So,
after diligently studying and coveting your terms and conditions, it's
safe to assume the copyright to my original artwork remains with you? Amazing, my little grasshopper. I've taught you well. Besides, it's the law, no argument there. It's science.
Did I forget anything? Let me know! Email me and I'll add it to the FAQ's (and I won't forget to answer you either, naturally).
********